Terms of Service
AGREEMENT TO PARTICIPATE AND ASSUMPTION OF RISK
Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19
The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people.
Zone7 Fitness Center has put in place aggressive preventative measures to reduce the spread of COVID-19. However, the studio cannot guarantee that you or any member/employee of Zone7 Fitness Center will not become infected with COVID-19. Further, attending the studio could increase your risk of contracting COVID-19.
You acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you MAY be exposed to or infected by COVID-19 by attending the Zone7 Fitness Center Studios and that such exposure or infection may result in personal injury, illness, permanent disability, and death. You understand that the risk of becoming exposed to or infected by COVID-19 at the studios may result from the actions, omissions, or negligence of myself and others, including, but not limited to, studio employees, instructors, and staff.
You voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you may experience or incur in connection with my attendance at Zone7 Fitness Center (“Claims”). You hereby release, covenant not to sue, discharge, and hold harmless Zone7 Fitness Center, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. You understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Zone7 Fitness Center, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any Zone7 Fitness Center program.
You expressly agree to indemnify and hold the company harmless against any and all claims, demands, damages, rights of action, or causes of action, of any person or entity, that may arise from injuries or damages sustained by me or my guest.
You agree to be solely responsible for the safety and well-being of yourself.
You agree to comply with all rules imposed by Zone7 Fitness Center regarding the use of the facilities and equipment.
You agree to conduct yourself in a controlled and reasonable manner at all times according to the safety and general operating protocols clearly outlined by Zone7 Fitness Center. You also agree to refrain from using any equipment in a manner inconsistent with its intended design and purpose.
You understand and agree that the company is not responsible for property that is lost, stolen, or damaged while in, on, or about the premises.
CLASS CANCELLATION AND BOOKING POLICIES
BOOKING A CLASS
Clients are solely responsible for the booking and cancelling of their classes. Clients may reserve class spots online through their account, through the the MindBody application, ClassPass, or by calling Zone7 Fitness Center during normal business hours and confirming with studio staff.
CLASS PACKS + UNLIMITED MONTHLY MEMBERSHIPS
If you do not cancel within the 4-hour window, a late-cancel fee of $10 will be charged to your account and the class will be returned. If you do not cancel and do not show up to your scheduled class, a no-show fee of $15 will be charged to your account and the class will be returned. If you do not have a working card on file, your class will be forfeited instead.
MONTHLY UNLIMITED MEMBERSHIPS
If you do not cancel within the 4-hour requisite window, a late-cancel fee of $10 will be charged to your account. If you do not cancel and do not show up to your scheduled class, a no-show fee of $15 will be charged to your account. If you are on an auto debit contract or unlimited package and do not have a working card on file for such fees, your package will be reduced by one day.
The no-show and late-cancel fees apply to ALL clients equally regardless of unlimited status or special package pricing or membership level.
If you book multiple classes, or waitlist multiple classes, you are solely responsible for cancelling your classes within the bounds of the cancellation policy outlined above. Zone7 Fitness Center staff cannot be held responsible for accidental bookings by clients, double bookings, or double waitlisted classes made by members. Late-cancel and no-show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings.
In the event a scheduled class is booked to capacity, you may place yourself on the waitlist for the class. If you add yourself to a wait list, YOU are solely responsible for managing your bookings and for cancelling your classes within the bounds of the cancellation policy. The system will auto-populate clients into class from the waitlist as soon as other clients with confirmed spots cancel, and class slots will be assigned as such. Zone7 Fitness Center staff cannot move class slots for clients in classes that are completely full with wait lists.